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Reach Amazon for order support, partnership inquiries, press requests, and general questions.
Amazon Department Store
Support that starts with the right details
For order questions, include your order number and account email. For partnerships or press, include your company, topic, and preferred response channel.
24hTypical first reply
3Support categories
1Central inbox
Before contacting
Have your order number ready
A clear order number, product name, and email address help the support team answer faster.
Track orderFrequently Asked Questions
Short, editable answers matched to this page.
What should I include in a support request?
Include your order number, account email, product name, and a short description of the issue.
Where do partnership inquiries go?
Use the contact page and include brand category, website, and product range.
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