Order Status

Track Order

Find your order status using account history, order email details, or support help.

Amazon Department Store

The fastest tracking path is your account

Logged-in customers can view recent orders, account details, and saved shipping information in one place.

1Order number
EmailConfirmation source
LiveAccount status
Tracking tip
Tracking tip

Keep your order email nearby

Order numbers, product names, and delivery address details help support resolve questions faster.

Contact support

Frequently Asked Questions

Short, editable answers matched to this page.

Can I track without an account?

Use your order confirmation email. Support can also help when you provide the order number and email address.

Why is tracking not updated?

Carrier scans can take time to appear. If the delay is unusual, contact support.

Amazon Rewards

Quality living, delivered

Continue shopping curated departments or sign in to manage orders, rewards, and account details.